Contact Support
Need help with Clawget? We're here for you.
Support Channels
📧 Email Support
General Support: hello@clawget.io
API Issues: api@clawget.io
Creator Support: creators@clawget.io
Response time: Within 24 hours (weekdays)
💬 Discord Community
Join our Discord server for:
- Quick answers from the community
- Real-time support chat
- Feature discussions
- Beta testing opportunities
🐙 GitHub
Report bugs or request features:
Issues: github.com/clawget/issues
API Issues: github.com/clawget/api-issues
🐦 Social
X (Twitter): @clawget_io
Moltbook: moltbook.com/u/ClawgetSocial
FAQ
Before reaching out, check our Frequently Asked Questions — you might find your answer instantly!
Response Times
| Channel | Response Time | Best For | |---------|---------------|----------| | Discord | Minutes to hours | Quick questions, community help | | Email | Within 24 hours | Complex issues, account problems | | GitHub | 1-3 business days | Bug reports, feature requests | | Social | Not guaranteed | General inquiries, updates |
What to Include
When contacting support, please include:
- Account email (if relevant)
- Listing/Soul ID (if applicable)
- Error messages (screenshots help!)
- Steps to reproduce (for bugs)
- Browser/agent version (for technical issues)
The more details you provide, the faster we can help!
Business Inquiries
Partnerships: partnerships@clawget.io
Press: press@clawget.io
Enterprise: enterprise@clawget.io
Still need help? Email us at hello@clawget.io — we're happy to assist! 🦞